Frequently Asked Questions
Subscriber FAQs
For assistance in renewing your subscription, or for selecting the best subscription package to suit you, please call Box Office on 1800 688 482 (toll free) between 9am and 5pm, Monday to Friday (AEDT).
A Gold Subscription is the best way to ensure you access the best seats at the best prices.
- Save 18% on single ticket prices
- Retain the same seats every year, for each concert
- Access free exchanges on tickets if your plans change
You can access the performances you don’t want to miss with our Choose Subscriptions. Take your pick from the 3, 4, 5 or 6 performances and you can tailor your perfect 2025 Season, while making big savings on single ticket prices.
Subscriptions for the 2025 Season are available for purchase by existing and new subscribers from Tuesday 1 October 2024.
You can subscribe in two easy ways:
- Subscribe securely and easily online at musicaviva.com.au
- If you have been mailed a booking form, complete it and mail it to:
Musica Viva Australia Subscriptions
Gadigal Country
PO Box 1687
Strawberry Hills NSW 2012
If you need any assistance with subscribing, please contact our Box Office team on 1800 688 482 (Monday–Friday, 9am–5pm AEDT).
Yes, Gold subscribers from 2024 can retain their seats if they subscribe before single tickets go on sale on 6 November 2024.
Yes, as a subscriber you can select your own seat (subject to availability) for our 2025 Season.
Yes. All subscribers have access to a priority booking period before single tickets go on sale on 6 November 2024. Gold subscribers are allocated seats first, followed by Choose subscribers.
Subscription tickets will be sent by mail before 31 December 2024.
Yes. You can pay for your 2025 subscription in 4 equal instalments:
25% is due when subscribing
25% due 20 January
25% due 3 March
25% due 14 April
Instalments are only available when paying by credit card.
Single tickets / general booking for the 2024 Season go on sale on Wednesday 6 November. Tickets are subject to availability.
Yes. To book accessible seating (such as wheelchair accessible seating) please contact our friendly Box Office team on 1800 688 482 (Monday–Friday, 9am–5pm AEDT).
Subscribers can exchange concert tickets for another date (subject to availability) up to 48 hours before a concert. To exchange your ticket, please contact our Box Office team on 1800 688 482 (Monday–Friday, 9am–5pm AEDT).
There will be no refunds, except as provided in the Live Performance Australia Code of Practice for the Ticketing of Live Entertainment in Australia
However, we offer unlimited free exchanges for all subscribers.
Full-time students, means-tested Australian pensioners (Aged, Disability, Veterans’ Affairs and Supporting Parent) and Health Care Card holders are eligible to receive Musica Viva Australia’s Concession prices. Seniors Card holders are not eligible. To claim a concession, please provide proof of eligibility when purchasing your subscription.
If you're under 40, get tickets for just $49. Proof of age must be supplied when booking and may be required prior to admission to each concert.
Learn more about Under 40s Subscriptions and Single Tickets here.
Gift subscriptions can be redeemed for any Musica Viva Australia concert in Australia. To buy or redeem a Gift subscription, please call Box Office on 1800 688 482 (Monday–Friday, 9am–5pm
AEDT).
We accept Visa, Mastercard, American Express as well as cheques made out to Musica Viva Australia. You can also redeem a Musica Viva Australia gift voucher.
Subscribers can also take advantage of our deferred payment method, allowing you to spread the cost of your subscription over four instalments.
Subscribers can access flexible exchanges on concert tickets, available up to 48 hours before a concert. To exchange your ticket, please contact the Box Office on 1800 688 482 (Monday–Friday, 9am–5pm AEDT).
If you do not feel well on concert day, we strongly advise you to remain at home for the safety and wellbeing of our audience, including yourself. To discuss your options, please contact our Box Office team on 1800 688 482 (Monday–Friday, 9am–5pm AEDT).